Terms & Conditions

INTRODUCTION

This website, www.IrishCrystalChandeliers.com, (the “Website”) is owned and operated by Walkin’s Gift Shop having its registered office at Main Street, Ballinrobe, Co. Mayo. References to “Walkin’s”, “our”, “we” or “us” throughout this document mean Walkin’s Gift Shop.

The use of this Website and the purchase of goods from this Website are governed by these terms and conditions (the “Terms”). Please read the Terms carefully before using the Website as they contain important information about your rights and obligations. If you have any questions about the Terms please contact us by email at cs@irishcrystalchandeliers.com.

By accessing and viewing the Website you agree that you have read, understood and become bound by the Terms just as if you had signed them. If you do not wish to be bound by the Terms you may not use the Website.

Unless stated otherwise, our Website is not intended for use by children under 16 years of age.

If you have any question relating to these terms and conditions before you place an order, please contact us by email at cs@irishcrystalchandeliers.com or by telephone at +353 (0)94 954-1115 between 0930 and 1700 (UTC) Monday to Friday.

Our postal address is:
Walkin’s Gift Shop,
Main Street,
Ballinrobe,
Co Mayo, F31 XW99,
Ireland.

Our office is closed every Saturday and Sunday and on all Irish Public Holidays.

Walkin’s hosts, maintains, processes and fulfils all orders placed on this website on behalf of IrishCrystalChandeliers.com.


PAYMENTS

We accept VISA and Mastercard as the preferred online payment method for orders placed on this Website. All online payments on this Website are processed by PayPal. You may also pay for your order by Cheque, Bank Draft or Bank Transfer. In all instances, goods will not be dispatched until payment has been received in full.

WEBSITE USE AND SECURITY

You are entirely responsible for any and all activities that occur under your use of this site, together with your account which is provided to you by this Website. You agree to notify us immediately of any unauthorised use or any other breach of security.

PRICE OF GOODS

The price listed on the Website (the 'Price') for goods will be as stipulated in Euro at the time when you place your order. We are entitled to make adjustments to the price of goods from time to time to take account of any increase in our supplier's prices, currency fluctuations, or the imposition of any additional taxes or duties, or if due to an error or omission the price for goods on the Website is wrong. Furthermore, we reserve the right to make adjustments to the price of goods at any time without notice.

ORDERS

All orders that you place on the Website will be subject to acceptance in accordance with these terms and conditions.

CANCELLATION

We can change or cancel an order up until it is dispatched. If you wish to exercise your right to cancel the order after it has been dispatched, we will refund the original purchase price (excluding delivery charges) provided that you have notified us in writing no longer than 7 days after the day on which you receive the goods, and that you have taken all reasonable care of the goods and not used them.

SHIPPING AND DELIVERY

We employ third-party courier service providers (“Couriers”) to deliver your goods. The Couriers will endeavour to deliver the goods to you within the lead-time shown at the time of purchase, to the delivery address supplied by you at time of order, where this is practical.

However, goods are subject to availability and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only. If delivery is delayed for more than 28 days, you have the right to contact us and refuse to accept the goods. In these circumstances, we will refund any money paid by you for those goods and any delivery costs you have been charged. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those goods. At the time of delivery you will be required to validly sign-off on the delivery of the goods, after which time the goods become your sole responsibility.  If no one is available to accept the delivery, you will receive a written notice advising that a delivery has been attempted.

For orders being delivered to addresses outside of the European Union, we are not responsible for any additional duties or taxes that may be levied on goods by the relevant taxation authority in the destination country.

RETURNS POLICY

When you make an online purchase, you have a statutory right to return a Product (with the exception of a small number of products – see below) up to 7 days after your order has been delivered - as per the European Directive on Distance Selling (Directive 2011/83/EC) - so long as the goods are in their original condition, have not been used and all product packaging remains in an 'as new' state.

Prior to returning the item, please contact us by sending an e-mail to cs@irishcrystalchandeliers.com to receive a Return Merchandise Authorisation (RMA) Code to ensure the item is accurately tracked. This code should then be included with the returned item. We recommend using a reliable insured carrier to return the item.

In accordance with the European Directive on Distance Selling, the following goods may not be returned:

  • Perishable goods
  • Customised goods made according to custom specifications (e.g. personalised or engraved items).

The address for returns is:

Walkin’s Gift Shop,
Main Street,
Ballinrobe,
Co Mayo, F31 XW99,
Ireland.

DAMAGED OR FAULTY GOODS

If any Product is damaged or faulty upon receipt/delivery please contact us and we will arrange a replacement or refund. We operate a strict notification policy of damages or faults to products. Notifications must be made within 72 hours of delivery. Notification can be made by email to cs@irishcrystalchandeliers.com, or by telephone to +353 (0)954-1115 between 0930 and 1700 (UTC) Monday to Friday.Our office is closed every Saturday, Sunday and on all Irish Public Holidays.

No claims will be processed or credit provided until the returned goods are received by us at the returns address listed above. The goods remain your responsibility until they have been received and signed for by us.

ACCORDANCE WITH SPECIFICATIONS

All reasonable efforts have been made to ensure each photograph published on the Website accurately reflects the product being sold. On occasions, there may be minor differences between the product's appearance in the photograph and the item delivered due to manufacturing changes beyond our control.

Furthermore, all descriptive matter, drawings, pictures, colours, specifications and advertising on the Website are for the sole purpose of giving an approximate description of the Products. All measurements and support weights are approximate.

DISCLAIMER OF WARRANTIES

The information contained in the Website is for information purposes only and, although we have made every effort to ensure the correctness of the information contained herein, the information available through the Website is provided "as is" and "as available" and without warranties or conditions of any kind either express or implied (including without limitation, the accuracy, completeness or merchantability, quality or fitness for any particular purpose). We do not warrant or represent that the use or the results of the use of the materials available through the Website or from third parties will be correct, accurate, timely, reliable or otherwise. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use or the inability to use the Products, even if Walkin’s has been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable. In no circumstances shall our liability and that of our suppliers to you and/or any third parties for any of the above exceed €200.

INTELLECTUAL PROPERTY

By using the Website you agree and acknowledge that all intellectual property including but not limited to, copyright, moral rights, patents, trademarks, trade name, service marks, designs (software or otherwise), data base rights, whether registered or unregistered generally present and future in and relating to the Website (the “Intellectual Property”) belong and shall belong exclusively to Walkin’s or the original creators of such materials or their licensors.

The design of the Website and all content published on or accessible through the Website, including without limitation, text, photographs, images, graphics, logos, audio clips, video clips, software and other content are owned, controlled or licensed by Walkin’s or by the original creators of such materials or their licensors.

While you may not reproduce, distribute, modify, sell, display, exploit or otherwise use any of the Intellectual Property, subject to the Terms, we grant you a non-exclusive, non -transferable, limited right to access and use the Website and any content published thereon. However, no right, title, or interest in any such materials will be granted or transferred to you as a result of any permitted use of such content.

All trademarks names or logos of third parties are the property of their respective owners.

THIRD-PARY LINKS

The Website may contain links to third party websites. Any links to third party websites are provided for your convenience and Walkin’s makes no representation or warranty whatsoever about any other third-party websites which you may access through the Website.

We are not responsible for the availability or content of any third party Website and shall not be liable for any loss, or damage arising out of or connection with the performance, use (or non-use) or reliance on such third party Websites.

DATA PROTECTION AND PRIVACY

Walkin’s respects your privacy. We have prepared a privacy policy which explains our data processing practices and the way in which your personal data is stored and used. A copy of our Privacy Policy can be viewed by selecting the link at the bottom of this page. If you have any requests concerning your personal information or any queries with regard to how we process personal data please contact us at cs@irishcrystalchandeliers.com. By accessing and viewing the Website you agree that we may process your personal data in accordance with our privacy policy.

GENERAL

These Terms and any non-contractual obligations arising out of or in connection with your use of the Website shall be governed by, and construed in accordance with, the laws of Ireland and the courts of Ireland shall have exclusive jurisdiction to settle all disputes that arise out of or in connection with the Terms and your use of the Website.

We may, at our discretion and without notice, amend the Terms from time to time, the most current version of which will be published on the Website.

We may, at our discretion and without notice suspend, terminate, modify or vary content available on the Website and restrict access to, and availability of, the Website.

If the whole or any part of a provision of this Agreement is or becomes unlawful, invalid or unenforceable, then the provision so found shall be deemed severable and deleted from the Terms and shall not affect the validity and enforceability of any remaining provisions.

We may, at our discretion assign or transfer any right, title or interest in this Website to any successors in title to our business or to a third party.

We shall not be held responsible for any delay or failure to comply with our obligations under these Terms if the delay or failure arises from any cause which is beyond our reasonable control.

We will endeavour to make our Website available at all times but cannot guarantee that our Website will operate continuously or without interruptions or will be error free and can accept no liability for its unavailability. You must not attempt to interfere with the proper working of the Website and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, or the network infrastructure upon which availability of this the Website depends.

Last Modification Date:        September 27th, 2019